And I worked IT for legal firm, if we were not sending documents over email, we would get replaced by the client. I spent 3 months on secure document transfer

And I worked IT for legal firm, if we were not sending documents over email, we would get replaced by the client. I spent 3 months on secure document transfer portal system, got scrapped after 4 months because clients wanted their forms as Word/PDF and they wanted them without hopping through any hoops.