The first one isn't a technical problem. And the second isn't from Jobs. Here's the problem. Apple's technology has flaws. Jobs was great at convincing peop

The first one isn't a technical problem. And the second isn't from Jobs. Here's the problem. Apple's technology has flaws. Jobs was great at convincing people that flaws were features. I believe his ability was fundamental to their success. Cook admits flaws are flaws and this could slowly start to change people's perception of Apple's products.