3 ms·
Wonder what internal process at SGI made it less acceptable to fix the defect than to resort to relying on a community developed workaround. They were expensive
by Mountain_Skies 1y ago
Wonder what internal process at SGI made it less acceptable to fix the defect than to resort to relying on a community developed workaround. They were expensive, premium machines. Seems like image alone would be reason enough to fix something once it got to the level of someone from the outside developing a workaround.
- pm215 1y agoMy guess would be that it's a split between employees in support (where being helpful to the customer is the aim and suggesting workarounds is part of the job) vs development (where it was almost certainly acknowledged as a bug but had to be weighed up against every other bug and feature for priority). Bugs with known workarounds which only affect a small slice of users are often not fixed very quickly.