They've been unfairly banning people for years now with no appeals process whatsoever, and the effect it's had on their PR so far has been minimal. They make go

They've been unfairly banning people for years now with no appeals process whatsoever, and the effect it's had on their PR so far has been minimal. They make good products, and they have made "not being evil" part of their image, and those are the things that people care about. Whether or not they actually live up to that image is a marginal concern.