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Totally agree — once a voice agent goes live, it’s hard to see what’s really going on. You only find out things broke after users do. Convolytic sounds like exa
by Olivia8 11mo ago
Totally agree — once a voice agent goes live, it’s hard to see what’s really going on. You only find out things broke after users do. Convolytic sounds like exactly what’s missing — proper visibility and A/B testing for conversational systems. I’d track conversion vs. drop-off reasons, latency vs. engagement, and tone vs. outcome to really understand what drives success. We’ve seen similar challenges while working with Coldi AI (https://coldi.ai/ https://coldi.ai/), which builds voice agents for outreach and customer calls — having analytics like this would make tuning and scaling them so much easier.