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And it's not just that. They use dark patterns to inflate their ratings. When I get done with a Teams call, I'm often asked to rate the call. If I pick 2 stars

And it's not just that. They use dark patterns to inflate their ratings. When I get done with a Teams call, I'm often asked to rate the call. If I pick 2 stars, I'm asked for written feedback on why it's low. If I pick 4 stars, I'm not. Given how often they ask this, many will select 4-5 stars to dismiss the window.

TylerE 1y ago
That is logical. That’s a rating of call quality. Like network issues and stuff. There is no relevant info to pass along with a high rating because it meanes everything works.
- sshine 1y ago
  The point remains that you get inflated results by the vast majority who just seek the shortest path to close the dialogue.
- seg_lol 1y ago
  “All happy families are alike; each unhappy family is unhappy in its own way.”
ffsm8 1y ago
I've never given them a rating myself. I always just close the window.
happymellon 1y ago
You can dismiss without a rating. But I do submit 2 star with the feedback window being the reason because it comes up after every call. Well that and the chat is terrible, and the calls aren't better than anyone else, and if you do the small group calls it does a chat call rather than a meeting so it is silent to the recipient. I mean, who the fuck thought *that* was a good idea? You normally have to call and put "call here" in the chat to make people aware.