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On top of that, they also don't seem to realize that they're one of now many apps also asking you for feedback. If it was just one app every now and then. But
by rkomorn 1y ago
On top of that, they also don't seem to realize that they're one of now many apps also asking you for feedback.
If it was just one app every now and then. But instead it's (nearly) everything you buy, every restaurant you go to, every app you use, every doctor you see, every hotel you stay at, etc.
- reaperducer 1y agoOn top of that, they also don't seem to realize that they're one of now many apps also asking you for feedback. It's like when a guy on the street asks you for money. Like you haven't already been asked by everyone else on the block, including the guy standing right next to him.
- rkomorn 1y agoTBH, at this point, I find the guys on the street less annoying.
- wat10000 1y agoIt’s not that they don’t realize, they just don’t care. The people making the decision to throw up a feedback request have nothing to gain from not doing it. I’m sure they get bombarded too and they don’t like it either, but the fact that it’s pervasive is all the more reason to keep doing it, since it effectively gives them cover.
- BeetleB 1y agoAnd it's not just that. They use dark patterns to inflate their ratings. When I get done with a Teams call, I'm often asked to rate the call. If I pick 2 stars, I'm asked for written feedback on why it's low. If I pick 4 stars, I'm not. Given how often they ask this, many will select 4-5 stars to dismiss the window.
- TylerE 1y agoThat is logical. That’s a rating of call quality. Like network issues and stuff. There is no relevant info to pass along with a high rating because it meanes everything works.
- ffsm8 1y agoI've never given them a rating myself. I always just close the window.
- happymellon 1y agoYou can dismiss without a rating. But I do submit 2 star with the feedback window being the reason because it comes up after every call. Well that and the chat is terrible, and the calls aren't better than anyone else, and if you do the small group calls it does a chat call rather than a meeting so it is silent to the recipient. I mean, who the fuck thought *that* was a good idea? You normally have to call and put "call here" in the chat to make people aware.