I understand this is corporate double-speak, trying to signal empathy without admitting any fault. But it’s the fact that it is double speak that is so irking.

I understand this is corporate double-speak, trying to signal empathy without admitting any fault. But it’s the fact that it is double speak that is so irking. It might be appropriate in manger/subordinate/HR conversations - but in this context it just adds insult to injury (IMO).