Considering the near unbelievable user idiocy I deal with every day as a developer for a startup, I'm confident that the complaints are entirely false alarms by

Considering the near unbelievable user idiocy I deal with every day as a developer for a startup, I'm confident that the complaints are entirely false alarms by people who are unable to wrap their head around the idea that Facebook used to be very different than it is today, and that the way they used it years ago is likely to have reflected that difference. In my own experience, even with things as simple as logging into our site, I've had users file angry complaints and bug reports INSISTING that I deleted their account, because they KNOW they're using the right email, and they've tried every single password they've ever used and can't seem to get on the site. Ten minutes later I'll get another email saying "Nevermind, I forgot logged in with Facebook." Point is, users frequently don't know what they're talking about.