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Your claim is based on the very strong assumption that if you have a phone or video call with a person that you already hate, things will get better. My life e
by aleph_minus_one 1y ago
Your claim is based on the very strong assumption that if you have a phone or video call with a person that you already hate, things will get better.
My life experience does tell me that this is often not the case: if people are already frustrated and have built a wall, it is better to use something more impersonal, like such an online text discussion.
- benterix 1y agoTrue but organizations are not uniform, one person decided to take a destructive action and another one might want to fix it. But I agree, if after receiving such a message someone is saying "let's hop on a call", there's little chance of things going right on the call.