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> tearing apart feedback from surveys That's amateur behavior. Real pros design the feedback forms in a way that only allows you to give them the answers they
by Viliam1234 11mo ago
> tearing apart feedback from surveys
That's amateur behavior. Real pros design the feedback forms in a way that only allows you to give them the answers they want to hear.
"Which three company benefits are most important for you?" Frankly, all of them are meaningless, but there are ten checkboxes, and unless you mark three of them, the form won't allow you to proceed.
"Do you understand how $buzzword can make you more productive? (on a scale from 0 to 10)" Answering "yes" implies that $buzzword is great. Answering "no" also implies that $buzzword is great, but you are too stupid to understand it, so you may be given some mandatory training on $buzzword. (There is no way to indicate that $buzzword actually makes you less productive.)
- whstl 11mo agoWell, it was just a simple NPS, people were giving zeroes, so they decided to ask why. People didn't answer so they made it anonymous. In the end they just expected amazing results without putting up the work. That was another YC hellhole, by the way. I'm out of this shit, I still frequent HN but I'm done with Paul Graham affiliated assholes.
- rorychatt 11mo agoI had this today when I cancelled a Microsoft Subscription, where it asked me for feedback on why I left. One of the options they gave was because "My company needs an AI solution". None of the options had anything to do with why I was unsubscribing.