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You should really play that up on the homepage, maybe a slew of screenshots of useful locations. Like for any of the 100 help desk softwares that exist out ther
by bryanh 14y ago
You should really play that up on the homepage, maybe a slew of screenshots of useful locations. Like for any of the 100 help desk softwares that exist out there... :-)
For example, I immediately thought "how often will I run across a customer on some random forum that displays email addresses?" but that isn't the use case at all.
- sgrove 14y agoDefinitely - one of the challenges with Zenbox is getting the idea across quickly on the landing page. Often times people think it's a replacement for Desk.com/Zendesk/etc., or that it 'only' works in GMail, etc. We'll have to experiment pretty heavily with the landing page and wording to get the idea and value proposition across clearly and immediately.
- bryanh 14y agoI think a slew of strategic screenshots would help. Too bad that browser history inspection hack is a thing of the past, building a database of examples that rotate based on the web apps they use would be crazy useful.