4 ms·

Interesting this is being posted now when the acquisition was two months ago.[0] Has anything changed? My copium as a shareholder is that they’re beefing up th

by tyre 1y ago

Interesting this is being posted now when the acquisition was two months ago.[0] Has anything changed? My copium as a shareholder is that they’re beefing up their services to boost a valuation for IPO. One can dream! [0]: https://www.linkedin.com/posts/joshuareeves_better-together-guideline-gusto-activity-7366535558593990657-O1kP https://www.linkedin.com/posts/joshuareeves_better-together-...

altairprime 1y ago
Based on the above complaint, it sounds like they generated an email to account holders without mentioning the acquisition or linking to the FAQ. Perhaps they were flooded with questions and realized they have to discuss the terms of sale Or Else their corporate account admins start worrying (and evaluating alternatives).
- isaacdl 1y ago
  (Author of the comment you are talking about) To be clear, they DID link to the same FAQ, but hosted and branded on the new domain and name. I had to go digging to find the same info on the Guideline site I was already familiar with.
  - altairprime 1y ago
    Ah! Good to know, thanks.
- tshaddox 1y ago
  Also, I can't find any mention of Accrue on any previous Gusto or Guideline communications or any of their online FAQs about the acquisition. "Accrue 401k" seems to barely exist outside of its own website and a few third-party posts from today about the confusing email.
- tyre 1y ago
  Huh, yeah that's not good. Trust is so important around financials like this. I'm surprised that no one thought through the branding and communications. Missing something like "hey, they've never heard of this company or domain" feels like a pretty easy catch.
  - deleted 1y ago
    [deleted]
elphinstone 1y ago
If I my retirement was tied up with some startup trying to IPO, I'd be furious. It's the exact opposite of responsible stewardship.
- rco8786 1y ago
  They just said shareholder
exa_byte 1y ago
I was made aware from my company's HR as an email was sent out.

by tyre 1y ago

altairprime 1y ago

Based on the above complaint, it sounds like they generated an email to account holders without mentioning the acquisition or linking to the FAQ. Perhaps they were flooded with questions and realized they have to discuss the terms of sale Or Else their corporate account admins start worrying (and evaluating alternatives).

isaacdl 1y ago
(Author of the comment you are talking about) To be clear, they DID link to the same FAQ, but hosted and branded on the new domain and name. I had to go digging to find the same info on the Guideline site I was already familiar with.
- altairprime 1y ago
  Ah! Good to know, thanks.
tshaddox 1y ago
Also, I can't find any mention of Accrue on any previous Gusto or Guideline communications or any of their online FAQs about the acquisition. "Accrue 401k" seems to barely exist outside of its own website and a few third-party posts from today about the confusing email.
tyre 1y ago
Huh, yeah that's not good. Trust is so important around financials like this. I'm surprised that no one thought through the branding and communications. Missing something like "hey, they've never heard of this company or domain" feels like a pretty easy catch.
- deleted 1y ago
  [deleted]

elphinstone 1y ago

If I my retirement was tied up with some startup trying to IPO, I'd be furious. It's the exact opposite of responsible stewardship.

rco8786 1y ago
They just said shareholder

exa_byte 1y ago

I was made aware from my company's HR as an email was sent out.