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A few years ago google blocked my youtube red / premium account for spam even though the account was only used to watch videos. Not only did they wipe the accou
by maxglute 1y ago
A few years ago google blocked my youtube red / premium account for spam even though the account was only used to watch videos. Not only did they wipe the account the wiped access to the payment page so I couldn't even cancel membership for months, dealing with robotic messages (you get to appeal every 3 weeks) all while being charged. Oh I also had Google One which promised in person support but they couldnt do shit because YT different team. I ended up cancelling the credit card. Earlier this year, I got a random message that my suspension was reversed and the original suspension was in error.
Just anedotally, I've had my wechat account blocked before and it took less than a day to talk to a person to get it sorted. At least PRC censorship has good customer service.
- causal 1y agoGoogle's consumer billing is a nightmare to manage and I've been fraudulently charged (in my opinion) without recourse at least once.