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I respectfully disagree. The average user has no idea what an OS is, or why you would update it. It's something they do, under instruction, because other people
by jpxxx 14y ago
I respectfully disagree. The average user has no idea what an OS is, or why you would update it. It's something they do, under instruction, because other people are doing it.
- barlo 14y agoGood point. So, in the end, a user just expects all to stay the same?
- jpxxx 14y agoYes! :) While it's delightful if iPad suddenly does new things, it's not expected.
- josephcooney 14y agoSo why are they updating at all then? If they don't expect any change (either positive or negative) why are they doing it?
- jpxxx 14y agoBecause you or I or someone like us tells them they should for a new feature. Or they're fastidious. Or they feel like they'll screw something up if they don't. Or they do so in hopes of improving a poor experience. Or they pay attention to and trust their vendor's marketing. Or they take it in for service and its done for them. But for the most part it really doesn't mean anything to the common customer.