Making money by selling pizzas? Maybe. Big chains make money by selling high profit items like drinks or fries or getting you to upsize. And a whole sales proce

Making money by selling pizzas? Maybe. Big chains make money by selling high profit items like drinks or fries or getting you to upsize. And a whole sales process and a/b tested menus and marketing to encourage you do choose the profitable options. They lose all that if an agent just makes an order 'large pepporoni kthx bye'. Probably fantastic from a consumer point of view, but lots of businesses are going to hate it.