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SupportBee looks great, we've been using HelpScout.net for a while and love the shared inbox method of support. It is perfect for small teams. I do wonder how i
by bryanh 14y ago
SupportBee looks great, we've been using HelpScout.net for a while and love the shared inbox method of support. It is perfect for small teams. I do wonder how it scales up with dozens of people handling support, it seems like it might result in some clashes.
- ashastry 14y agoWe show everyone who else is viewing a Ticket. This helps to decide who will answer the ticket.