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If you have a problem with your Google-branded self driving car, don't bother looking for a phone number to call or a dealer to talk to. Instead, you can visit
by saberworks 14y ago
If you have a problem with your Google-branded self driving car, don't bother looking for a phone number to call or a dealer to talk to. Instead, you can visit their support forums, which may or may not be visited by a google employee in any given month, and your issue may or may not be read, and even if it is read, it may not be responded to. But you can definitely look through the google knowledge base which will helpfully describe how the self-driving car is supposed to work.
- timothya 14y agoRight, presuming you got your self-driving car for free. Google has good support (including phone support) for the services that you pay for. And if you want to contact the teams without using the product forum, try using Google+; I've seen that teams are often very responsive on there.
- Evbn 14y agoAndroid and the Galaxy Nexus (sold direct by Google) is the obvious counterexample to this claim.
- saberworks 14y agoI appreciate the sentiment and wish it were true. Here's another example: http://consumerist.com/2012/09/27/google-voice-customers-cry-out-for-help-no-one-at-google-hears-them/ http://consumerist.com/2012/09/27/google-voice-customers-cry...