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These tools are perfect for deployment where providing plausible-but-incorrect info is aligned with business outcomes, like cutting your support staff and givin
by quinnjh 1y ago
These tools are perfect for deployment where providing plausible-but-incorrect info is aligned with business outcomes, like cutting your support staff and giving disgruntled customers fake information.
I’ve seen most of the frontier models hallucinate their capabilities, not surprising they might do so for api completions regarding a product they barely know about.
Unless they lose more money from cancelled subscriptions than they saved on cutting support staff, it’s probably the new normal.
- trollbridge 1y agoTwilio registered my business name as “My Twilio Account” and is unable to change it. My application for 10DLC also got rejected since I wanted to do something other than send marketing messages with it and I can’t figure out how to describe an opt-in only service that is strictly for employees, to their provided phone number, with a signature opting in to get payroll information texted to them. As a test, I set up something to send junk quality marketing texts. Was approved.
- collingreen 1y agoI had this same experience. Twilio is not interested in the small internal tool customer - do mass marketing or go away.