3 ms·
There are 3 Definitive Rules of Trust: 1) Trust is earned. 2) If it’s not earned, it’s not Trust (or trust). Full stop. 3) Once lost, regaining Trust takes 5
by chiefalchemist 1y ago
There are 3 Definitive Rules of Trust:
1) Trust is earned.
2) If it’s not earned, it’s not Trust (or trust). Full stop.
3) Once lost, regaining Trust takes 5x to 10x - sometimes perhaps even more - effort to earn it back.
No matter how you cut it, this ^^^ is how Trust works.
Based on what I’ve seen, The Media is not aware of these rules. It’s certainly not interested in #3. Instead, it does the worst thing possible, it blames its customers (i.e., the consumers of its content). Using gaslighting as a proxy for Trust is a rookie mistake.