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The solution to that problem is for an ISP or provider to have a better website with, attention now, less marketing spam that confuses their customers. If the
by cookiengineer 1y ago
The solution to that problem is for an ISP or provider to have a better website with, attention now, less marketing spam that confuses their customers.
If the website had a clear priority on discoverable FAQs that wouldn't be an issue. But most of the time these types of websites don't care about these issues and tutorials on how to use their systems and services, at all.
Throwing an LLM onto a problem like this, which requires a good knowledgebase to begin with, is just a plain stupid idea. It will make things much worse, not better.
- XenophileJKO 1y agoYou would like to think so.. but you are already on one side of the bell curve. I ran an isp in the 90's. Literally "have you checked if the computer is plugged in" is a conversation I have had. It isn't because of "marketing".