3 ms·

IMO people tend to over-trust both AI and Excel. Maybe this will recalibrate that after it leads to a catastrophic business failure or two.

• phatfish 1y ago
  You would hope so. But how many companies have actually changed their IT policy of outsourcing everything to Tata Consultancy Services (or similar) where a sweaty office in Mumbai full of people who don't give a shit run critical infrastructure? Jaguar Landrover had production stopped for over a month I think, and 100+ million impact to their business (including a trail of smaller suppliers put near bankruptcy). I'd bet Tata are still there and embedded even further in 5 years. If AI provides some day-to-day running cost reduction that looks good on quarterly financial statements it will be fully embraced, despite the odd "act of god".
  • gpderetta 1y ago
    to be clear, tata owns JLR.
    • phatfish 1y ago
      Indeed, that slipped my mind. However the Marks and Spencer hack was also their fault. Just searching on it now it seems there is a ray of hope. Although i have a feeling the response won't be a well trained onshore/internal IT department. It will be another offshore outsourcing jaunt but with better compensation for incompetent staff on the outsourcers side. "Marks & Spencer Cuts Ties With Tata Consultancy Services Amid £300m Cyber Attack Fallout" (ibtimes.co.uk)