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I found this to be a very strange architectural decision. We work in the neurotech/sleeptech space (https://affectablesleep.com https://affectablesleep.com) an
by pedalpete 1y ago
I found this to be a very strange architectural decision.
We work in the neurotech/sleeptech space (https://affectablesleep.com https://affectablesleep.com) and have a subscription service as well. We know when your subscription runs out, and have built the device to run completely offline, and even have a buffer of days if it can't connect to check you have a valid subscription.
Say what you will about subscription services, but being actively hostile to your user base because the device can't connect to a service on one night, seems like very poor planning.
I actually quite look up to 8Sleep as one of the better companies in this space, so I'm surprised this happened to them.
- buggeryorkshire 1y ago"have a buffer of days" Interesting. So if your product cannot connect to the cloud/subscription, but still works, why is there an issue with it working fully locally?
- pedalpete 1y agoYes, our product works without any internet connection. I'm not sure what you mean "why is there an issue"? I don't think we have an issue, 8Sleep had an issue.