I think this is a great piece of advice. It seems especially valuable if you are selling B2B and your clients are not all web-savvy. I am going to take this adv

I think this is a great piece of advice. It seems especially valuable if you are selling B2B and your clients are not all web-savvy. I am going to take this advice and try it out. What could it hurt? I might have to talk to customers who come to me and are already somewhat interested in my product and close the sale (potentially). It's worth a shot.