Dispatch is quite complicated. They are always operating with limited time and imperfect information. Their job is to send help. As for the attending officers,

Dispatch is quite complicated. They are always operating with limited time and imperfect information. Their job is to send help. As for the attending officers, they are supposed to know that dispatch has imperfect information. There should be a higher bar for determining gun possession, just like an EMT calling ahead for trauma or stroke protocols. It puts everyone on high alert!