Check out: http://www.userscape.com/products/helpspot/ http://www.userscape.com/products/helpspot/ It is difficult to navigate and understand what is going on.

Check out: http://www.userscape.com/products/helpspot/ http://www.userscape.com/products/helpspot/ It is difficult to navigate and understand what is going on. Of course we get the idea and understand, but think from the perspective of a prospective customer. This is typical of the type of website that has a phone number on the front page. It looks unprofessional. When you get larger you can post your automated answering line (like 1-800-NOSOFTWARE for Salesforce.com) on the front page, because it's limited overhead.