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> The docs say "search before asking"...did you do that? This was a typical response that makes people hate communities. I cannot stress this enough Just b

> The docs say "search before asking"...did you do that? This was a typical response that makes people hate communities. I cannot stress this enough Just because the user didn't find it doesn't mean they didn't search It especially pisses off the noobs, because, frankly, they are noobs! They didn't even know what to search for yet! They're learning. Search is still a hard problem. Get a few words wrong and you'll get nothing of value. Worse, it'll lead you to lots of irrelevant information you don't yet know is irrelevant. The worst part is when it's claimed it's been discussed and no link is provided. If you know it's been discussed, prove it with a reply with the link, then move on. At worst you have made the issue easier to find. At best the issue isn't actually related and you've gained clarifying context. But banning is just a silly response that's clearly going to enrage people. Are you building a community to work together or a community to circle jerk? At least when Linus yells at people he explains to them what the issue is.

xbmcuser 1y ago
If they spend time handholding 1000s of lazy people not willing to do basic search provide logs etc before helping they would spend all their time handholding instead of working on the software they are coding in their spare time as a hobby. As much as I personally do not like the abrasiveness from many open source devs I empathize with their behaviour as most people are not willing to do the slightest work to help themselves and just expect to be hand fed. And this abrasiveness usually comes after years of trying to be helpful. Btw if you asked a question then got an answer and figured it out hopefully you would have added it to the help notes of the open source software you are using so others would find it
- godelski 1y ago
  > lazy people not willing to do basic search It seems you did not read my comment. Here, let me reiterate in case you are too lazy to look back. I even indented it to change formatting the first time >> I cannot stress this enough >> Just because the user didn't find it doesn't mean they didn't search Handholding isn't hard. You can be firm and critical while doing it too. See my example. > provide logs etc They probably could, but that depends on the community. > I empathize with their behaviour I do not. It is better to just leave the message on read than to respond with hostility. Growing up around my house we stressed "Thumper's Rule" If you don’t have somethin’ nice to say, don’t say nuthin’ at all. It applies here too. You can just ignore it instead of investing your time getting upset. You'll feel better too! Maybe just give them more time to keep searching. If you must respond, suggest a query. Either way you're responding, but a nothing response is a lot less effort than an angry response. > Btw if you asked a question then got an answer and figured it out hopefully you would have added it to the help notes of the open source software you are using so others would find it I do! But not in communities I get banned from for not finding the (supposedly) previously discussed issue. They won't let me.

xbmcuser 1y ago

If they spend time handholding 1000s of lazy people not willing to do basic search provide logs etc before helping they would spend all their time handholding instead of working on the software they are coding in their spare time as a hobby. As much as I personally do not like the abrasiveness from many open source devs I empathize with their behaviour as most people are not willing to do the slightest work to help themselves and just expect to be hand fed. And this abrasiveness usually comes after years of trying to be helpful. Btw if you asked a question then got an answer and figured it out hopefully you would have added it to the help notes of the open source software you are using so others would find it

godelski 1y ago
> lazy people not willing to do basic search It seems you did not read my comment. Here, let me reiterate in case you are too lazy to look back. I even indented it to change formatting the first time >> I cannot stress this enough >> Just because the user didn't find it doesn't mean they didn't search Handholding isn't hard. You can be firm and critical while doing it too. See my example. > provide logs etc They probably could, but that depends on the community. > I empathize with their behaviour I do not. It is better to just leave the message on read than to respond with hostility. Growing up around my house we stressed "Thumper's Rule" If you don’t have somethin’ nice to say, don’t say nuthin’ at all. It applies here too. You can just ignore it instead of investing your time getting upset. You'll feel better too! Maybe just give them more time to keep searching. If you must respond, suggest a query. Either way you're responding, but a nothing response is a lot less effort than an angry response. > Btw if you asked a question then got an answer and figured it out hopefully you would have added it to the help notes of the open source software you are using so others would find it I do! But not in communities I get banned from for not finding the (supposedly) previously discussed issue. They won't let me.