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Tell me about it. Swiss air refuses to pay out 1800€ in EC261 compensation…
by tschwimmer 11mo ago
Tell me about it. Swiss air refuses to pay out 1800€ in EC261 compensation…
- grumbelbart2 11mo agoThey almost always try that. Save yourself the hassle, use one of the online services who will get that money for you.
- hexbin010 11mo agoPlenty of frequent flyers are willing to help for free too (I assume a majority of those services take a cut). FlyerTalk, Head For Points forums etc
- hexbin010 11mo agoHow far have you taken it? Letter-before-action mentioning CEDR/MCOL? (The stage at which European airlines begin to consider stopping their blanket "no" response) Switzerland might have options for small claims court claims online too
- benterix 11mo agoHappened to me with Alitalia once, they changed their stance immediately when I put the local office of civil aviation on Cc: and the money was soon in my bank account.
- CaptainOfCoit 11mo agoThis is the trick. The CC'd address doesn't even have to be correct, just make sure the host/domain part is the correct official local authority, and they'll do your right really quickly.
- jorisboris 11mo agoHad a cancelled flight with Swiss which they claimed was birdstrike and hence force majeur. So no compensation …
- Izikiel43 11mo agoHave you filed a complaint with the swiss air regulatory authority? I did that when Icelandair didn't comply within the allowed timeframe and suddenly they were much more forthcoming.