its something we've thought about, and custom software/tools is an important part of our ops. But it seems that in reality, we've just gotten quite good at sca

its something we've thought about, and custom software/tools is an important part of our ops. But it seems that in reality, we've just gotten quite good at scaling teams where labour costs are lower, and can extract high quality repetitive output. I just think we're using it for the wrong thing.