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Yes! This happened in so many industries. Banking is my go to example, where we used to have local bankers making decisions based on local knowledge of their co
by igor47 1y ago
Yes! This happened in so many industries. Banking is my go to example, where we used to have local bankers making decisions based on local knowledge of their community, but then decision making was centralized into remote central HQs and the local bankers moved into living below the API, while the central HQ guys began to make all the bucks. See also "seeing like a state" and the concept of legibility.