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Not to knock your videos, but unless your knowledge base specifically includes written tutorials, that would be an apples-to-oranges comparison. If I'm a beginn
by vannevar 14y ago
Not to knock your videos, but unless your knowledge base specifically includes written tutorials, that would be an apples-to-oranges comparison. If I'm a beginner, my hierarchy of preference would be written tutorial (illustrated) > video tutorial > technical manual.
- amarcus 14y agoOur knowledgebase is split into 3 different sections: 1. Step-by-Step how to articles (including screenshots) 2. Overviews and guides 3. Tips & Tricks