3 ms·
For a service like AWS, 75 mins is going to result in a LOT of COE's for people on way it wasn't mitigated quicker. A Sev 1 like this has an SLA of 20 mins to m
by Cyberdogs7 11mo ago
For a service like AWS, 75 mins is going to result in a LOT of COE's for people on way it wasn't mitigated quicker. A Sev 1 like this has an SLA of 20 mins to mitigate impact. Writing about these failures will consume a dozen peoples time for the next 6 weeks.
I have 10 years of experience at Amazon as an L6/L7 SDM, across 4 teams (Games, logistics, Alexa, Prime video). I have also been on a team that caused a sev 1 in the past.
- rags2riches 11mo ago> LOT Just capitalised for emphasis, right? > COE Center of Excellence? Council of Europe? Still wondering even after Googling. > SLA Service Level Agreement. This I knew beforehand. > SDM Service Delivery Manager?
- collinmanderson 11mo ago> COE I guessed this was an internal Amazon thing so I searched “Amazon COE” Correction of Error https://wa.aws.amazon.com/wellarchitected/2020-07-02T19-33-23/wat.concept.coe.en.html https://wa.aws.amazon.com/wellarchitected/2020-07-02T19-33-2... > SDM Software Developer Manager (from searching Amazon SDM) https://amazon.jobs/content/en/how-we-hire/sdm-interview-prep https://amazon.jobs/content/en/how-we-hire/sdm-interview-pre...
- Cyberdogs7 11mo agoThank you for providing clarity where I did not.
- Cyberdogs7 11mo agoSorry, I sometimes forget the vernacular is not universal. The other sibling comment did provide the correct definitions.
- libria 11mo ago> COE I tell the juniors it stands for Correction of Employment. Keeps them on their toes.