4 ms·

Do you have a substantiated source for the "12x the unfair risk of account termination without warning". I tried looking for it but all I could find were unsubs

Do you have a substantiated source for the "12x the unfair risk of account termination without warning". I tried looking for it but all I could find were unsubstantiated grapevine (I heard they ...) posts with lots of people stating the opposite.

OutOfHere 1y ago
Edited. Not only have I read numerous reports of it both on this site and on Reddit, but it personally happened to me around 2022. The number of such reports that I have read is easily 12x that of AWS. In contrast, AWS or any other cloud never did anything like this to me. This is risked if the CPU or another resource is using close to 100% for a couple of months. Hetzner likes customers that pay for what they don't use.
- gdulli 1y ago
  Reddit anecdotes are not a good way to sell a given argument lol.
  - OutOfHere 1y ago
    Reddit is a prime platform for users to report problems with pretty much any service. Reports from moderate to high karma users who're not newly registered will carry more weight. If you haven't used it for this purpose, then you're absolutely in the minority. Typically people don't pay attention until they themselves become a victim, and then they learn the hard way. To label it an "anecdote" is to gaslight it. It is lived experience.
vidarh 1y ago
They're cheap, so I'd expect they get a substantially higher proportion of users who might think their account termination is unfair, but that were actually flouting the rules, so I wouldn't be surprised if there were a higher proportion of claims of unfair account termination... I've recommended Hetzner to people since 2008-2009, and know lots of people who use it, and I've never heard first-hand accounts of termination of any kind. But anecdotes vs. data and all that.
- OutOfHere 1y ago
  If you haven't read first-hand reports, then you haven't read all that much. If you search on Reddit, you may see many reports. It happened to me personally after I started using their CPU at nearly 100% for about two months. That's a report for you. They're cheap because they don't actually want people using what they're paying for. This is a theme that I have seen with German services. Speaking of their rules, those are a bit insane too. Speaking of "flouting rules", any prospective user should think about whether it's okay for a cloud vendor to keep spying on which processes the user is running, even without a court order; it is not okay. If you keep moving the goalpost, then you will understand nothing. You might as well be an employee of Hetzner.
  - vidarh 1y ago
    I've maxed out lots of CPUs at Hetzner over many years, and across multiple companies, and had clients do the same, so I find your claim to be dubious unless you're talking about shared CPU cloud instances in which case I wouldn't be surprised but also wouldn't consider it unfair. So let me revise that to say I haven't seen any reports I can 1) verify are first hand, and 2) know accurately reflect an actual unfair termination. That is also why I don't bother going around reading accounts on Reddit.
    - OutOfHere 1y ago
      Maxing out a CPU for a day or a week doesn't count. It has to stay maxed out close to for a month, maybe more. There are no "fair" terminations except without a court order. You will understand when it happens to you. Also, there is no way for you to determine if a report of a a termination is "unfair". In this way, you will continue reveling in your limited worldview. I have seen this multiple times with German providers. They promise to serve, then when the user really genuinely exercises the service, they cancel the user.
      - vidarh 1y ago
        I notice you've avoided addressing the issue of whether you were on a shared instance, where the point very much is that they're not meant for workloards that will pin the resources on an ongoing basis. On the dedicated servers they won't know whether you max it out or not. That you're being evasive makes it very much sound like you used them in ways you should have expected would be treated accordingly. If you've run into this multiple times, it very much sounds like a "you problem".

OutOfHere 1y ago

Edited. Not only have I read numerous reports of it both on this site and on Reddit, but it personally happened to me around 2022. The number of such reports that I have read is easily 12x that of AWS. In contrast, AWS or any other cloud never did anything like this to me. This is risked if the CPU or another resource is using close to 100% for a couple of months. Hetzner likes customers that pay for what they don't use.

gdulli 1y ago
Reddit anecdotes are not a good way to sell a given argument lol.
- OutOfHere 1y ago
  Reddit is a prime platform for users to report problems with pretty much any service. Reports from moderate to high karma users who're not newly registered will carry more weight. If you haven't used it for this purpose, then you're absolutely in the minority. Typically people don't pay attention until they themselves become a victim, and then they learn the hard way. To label it an "anecdote" is to gaslight it. It is lived experience.

vidarh 1y ago

They're cheap, so I'd expect they get a substantially higher proportion of users who might think their account termination is unfair, but that were actually flouting the rules, so I wouldn't be surprised if there were a higher proportion of claims of unfair account termination... I've recommended Hetzner to people since 2008-2009, and know lots of people who use it, and I've never heard first-hand accounts of termination of any kind. But anecdotes vs. data and all that.

OutOfHere 1y ago
If you haven't read first-hand reports, then you haven't read all that much. If you search on Reddit, you may see many reports. It happened to me personally after I started using their CPU at nearly 100% for about two months. That's a report for you. They're cheap because they don't actually want people using what they're paying for. This is a theme that I have seen with German services. Speaking of their rules, those are a bit insane too. Speaking of "flouting rules", any prospective user should think about whether it's okay for a cloud vendor to keep spying on which processes the user is running, even without a court order; it is not okay. If you keep moving the goalpost, then you will understand nothing. You might as well be an employee of Hetzner.
- vidarh 1y ago
  I've maxed out lots of CPUs at Hetzner over many years, and across multiple companies, and had clients do the same, so I find your claim to be dubious unless you're talking about shared CPU cloud instances in which case I wouldn't be surprised but also wouldn't consider it unfair. So let me revise that to say I haven't seen any reports I can 1) verify are first hand, and 2) know accurately reflect an actual unfair termination. That is also why I don't bother going around reading accounts on Reddit.
  - OutOfHere 1y ago
    Maxing out a CPU for a day or a week doesn't count. It has to stay maxed out close to for a month, maybe more. There are no "fair" terminations except without a court order. You will understand when it happens to you. Also, there is no way for you to determine if a report of a a termination is "unfair". In this way, you will continue reveling in your limited worldview. I have seen this multiple times with German providers. They promise to serve, then when the user really genuinely exercises the service, they cancel the user.
    - vidarh 1y ago
      I notice you've avoided addressing the issue of whether you were on a shared instance, where the point very much is that they're not meant for workloards that will pin the resources on an ongoing basis. On the dedicated servers they won't know whether you max it out or not. That you're being evasive makes it very much sound like you used them in ways you should have expected would be treated accordingly. If you've run into this multiple times, it very much sounds like a "you problem".