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It's a pity the author didn't decide to offer a trial without attaching a credit card. I get it, we had these discussions here many times. But as a person that
by benterix 1y ago
It's a pity the author didn't decide to offer a trial without attaching a credit card. I get it, we had these discussions here many times. But as a person that could potentially subscribe, I'm baffled at the choice.
You could argue that I'm not really willing to subscribe if I'm not willing to provide my CC details yet. But it doesn't work this way. Before I subscribe to a new service, I really like to know it well, to have a kind of emotional relationship to understand what it is giving/saving me. "Give me you CC or get off" makes me not even want to try.
- cpursley 1y agoNot everyone has VC funding where profit does not matter.
- shkkmo 1y agoThis isn't a debate about whether to offer a trial period or how of one to offer. This is a debate about forcing people to give you payment info for a free trial. Requiring a credit card for a free trial is a technique to trick people into paying for a subscription when they normally wouldn't have chosen do do so after the trial period. Not taking VC funding doesn't make this kind of dark pattern any less scummy. Fundementally you are trading some voluntary customers (people who don't like these tactics) or involuntary customers (distracted, busy or lazy people who forget to cancel.) When I see a company that does this, it tells me that they care about extracting value from the market than providing value to customers.
- akarshc 1y agoI completely agree. Requiring credit card info for a free trial often feels like a dark pattern designed to trap users into paying. I’m taking a different approach with my product by offering a 3-day free trial that doesn’t require a card, and a 14-day free trial for serious users. I want users to try it without any pressure or tricks and make a decision based on the value they experience, not because they forgot to cancel.
- cpursley 1y agoNo, it's to filter out the tire kickers and time wasters. I'm guessing you don't run an online business?
- akarshc 1y agoyou can opt in for a 3-day free trial without needing to add a credit card after signing up.
- coolThingsFirst 1y agoSubscribe to what, it's a blogpost
- akarshc 1y agoAt the end of the article, I’ve highlighted the app I built with Phoenix, which is what he is referring to.