To answer the question in the headline. No, the company and brand has always been "arrogant" and occasionally "entitled". Just look at the iPhone 4 antenna prob

To answer the question in the headline. No, the company and brand has always been "arrogant" and occasionally "entitled". Just look at the iPhone 4 antenna problem. This is the same thing, they lose airports and train stations. Then they tell people to use it so they can find all the problems so they can start fixing it. I don't know about you people but I use the map app but I use it to find locations where I haven't been before. I find the response slightly arrogant to this whole maps deal. It is "your holding it wrong" all over again. I have a bunch of Apple devices. But this maps thing and other things like Gatekeeper makes me hesitant to buy a device that is more expensive than the competitors. The thing is that I don't feel that the premium isn't simply worth it anymore.