Clipper customer service has a problem out of the gate since they're just an intermediary--you're buying passes from CalTrain or Muni or one of the other partic

Clipper customer service has a problem out of the gate since they're just an intermediary--you're buying passes from CalTrain or Muni or one of the other participating agencies. But still, Clipper could easily improve their part of the system: * Put readers in train car vestibules so riders can tag on/off on the train. * Add more functionality to the readers so you can check current balance and see if the card is already in a tagged on state Business issues: * Find more retailers to handle their payments. Even better, install the add value machines at more stations--right now the only one I know if is at the 4th and King station, though I've heard they're also at Palo Alto and San Jose. * Don't require monthly passes to tag on at all--no matter whatthe money is already paid and I doubt you can get a refund without, say, a doctor's note or similar.