It's even more annoying when you buy an 8-ride pass, but forget to scan off on one of the rides -- your 8-ride pass becomes invalid requiring you to call their

It's even more annoying when you buy an 8-ride pass, but forget to scan off on one of the rides -- your 8-ride pass becomes invalid requiring you to call their customer support line to have it fixed. I've ridden trains from all over the world, yet the caltrain is the first train that requires me to call a customer support line to fix a ticketing problem.