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I think Airbnb is very host-specific. I was in an AirBnB two nights ago in Wisconsin. It was the second floor of a house with the hosts on the second floor. Th
by aworks 1y ago
I think Airbnb is very host-specific.
I was in an AirBnB two nights ago in Wisconsin. It was the second floor of a house with the hosts on the second floor. The shower was in an old claw-foot bathtub. Unfortunately, after I got in, the shower rod fell out of the roof and hit me in the head. Then the rest of the shower mechanism collapsed, spewing water onto the floor.
My first reaction was to figure out how to justify what happened. The host came out to see what happened. She was apologetic and wanted to sincerely make amends. First she offered $50 back. Then as I was leaving, she gave me her entire fee. I've been on the road for awhile and she was the most conscientious service persn I've interacted.
Tonight, I'm in a lesser known brand extended stay suites chain. It took 10 minutes for the clerk to make it to the lobby for my check-in. She gave her reason but it was focused on excusing herself rather than making my experience better. Then for the first time ever, I couldn't get the wifi password right, given what she had written. I want back to ask her and she didn't know and had to experiment. Meh.
In general, corporate AirBnb probably sucks. If the host also sucks, good luck. And a high ceiling but also low floor vs. mediocre hotel chains.
Still, I'm staying at the same chain tomorrow night. Airbnb was too expensive...