3 ms·
What sort of ongoing support does Apple offer? We have quintessentially corporate Dells, which retail for about the same as Macs, and they come with full corpo
by mytailorisrich 1y ago
What sort of ongoing support does Apple offer?
We have quintessentially corporate Dells, which retail for about the same as Macs, and they come with full corporate support contracts... they sent someone to change the motherboard in mine, for instance. Support contracts are important in corporate settings, not just cost.
And of course, very often corporate IT only knows Windows and MS in general so says they can't support anything else.
- raw_anon_1111 1y agoI’ve worked remotely for two companies that had Macs as an option over the past two years - Amazon (AWS) and now a smaller company. With Amazon, they shipped you a new (or one less than three years old if it still met the spec for what you should get based on your position) computer to your home, you ship the other one back and they send it off to Apple. With the company I work for now (700 people) , they would most likely arrange a replacement shipped directly from Apple new or from their internal IT department and I ship the old one back to the IT department and they deal with Apple. When I was hired, I could have either had my computer come directly from Apple or I chose to go to the local Apple Store to pick it up. The serial number was registered to the company.