Invent a fictitious finance controller for your business. This “person” can be as angry/obnoxious as needed to get paid. And don’t be afraid to pass debts onto

Invent a fictitious finance controller for your business. This “person” can be as angry/obnoxious as needed to get paid. And don’t be afraid to pass debts onto collection agencies - or at least threaten this… You can preserve your nice relationships with customers - after all, what can you do, finance are a separate department, it’s out of your hands.