> Too often, however, the computer acts and the user merely reacts within a limited set of options. In other instances, the computer “takes care” of the user, o

> Too often, however, the computer acts and the user merely reacts within a limited set of options. In other instances, the computer “takes care” of the user, offering only those alternatives that are judged “good” for the user or that “protect” the user from having to make detailed decisions. This approach mistakenly puts the computer, not the user, in control. This actually perfectly describes my frustration with Apple products. They make a lot of decisions I don't like and provide no way to control them.