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I never buy this line of reasoning - I've seen too many instances of this to think otherwise. Every time a "rogue" sales person does something bad, it is in res
by potatolicious 14y ago
I never buy this line of reasoning - I've seen too many instances of this to think otherwise. Every time a "rogue" sales person does something bad, it is in response to tacit encouragement and acknowledgment of management, and have been incentivized to behave badly.
The "rogue employee", in almost every single case I've ever seen, is just an arms-length way for companies to behave badly while keeping plausible deniability. See: Yelp.
- j_s 14y agoI think the most recent discussion here about 'blame it on a rogue employee/contractor/etc.' on HN revolved around Visa in Brazil: http://news.ycombinator.com/item?id=4396414 http://news.ycombinator.com/item?id=4396414 The problem is, this strategy/dark pattern works.
- driverdan 14y agoTrue, but only when it's not an isolated incident. I know or have spoken with many unpaid Titanium developers and this is the first time I've heard of something like this happening. I haven't seen comments on this thread from someone else experiencing this.
- Maxious 14y agoIf you expand the hidden comments on Jeff's apology, Jeff "co-founder and CEO of the company" explains how proud he has been of the sales people despite "a few complaints": >Was the sales rep over eager and trying to hussle to get a deal? Probably. In my opinion, that's the job of the rep and we work with hundreds of new paying customers each quarter and we've only had a few complaints about it.