Irritating as it maybe, users are doing you a favor by even filing a bug, something we devs often forget. Bug reports are a gift allowing you to improve your pr

Irritating as it maybe, users are doing you a favor by even filing a bug, something we devs often forget. Bug reports are a gift allowing you to improve your project, and keep on deving, vs, say, waiting tables. A friend once worked in a company, where "snark" was considered a valid reason to mark a bug "wontfix". The company didn't last long. It did sound like fun while it lasted though.