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Commenting from neighboring Poland: my sense is that the dark patterns are less a result of deliberate manipulation and more a result of crappy publicly funded
by scyzoryk_xyz 1y ago
Commenting from neighboring Poland: my sense is that the dark patterns are less a result of deliberate manipulation and more a result of crappy publicly funded tendered software development.
It's, like, when the designs are made in a perpetual bureaucratic Kafkaesque then the results are like this. They're only building to specification, there is no UX research.
You're not going to not take the train. Not like the ticket experience is going to make a big difference with another train provider.
- ketzu 1y ago> more a result of crappy publicly funded tendered software development. I would be more willing to buy that, if their support response would be different, and if it hadn't been an issue for years, including fighting legal battles to keep conditions close to what they are now. One has to assume they are fully aware and unwilling to improve.
- scotty79 1y ago> > more a result of crappy publicly funded tendered software development. > One has to assume they are fully aware and unwilling to improve. Both can be true at the same time.