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As best as I could understand, the hardware wasn't dead. It was "soft bricked" due to no fault of my own. And they wouldn't stand behind their product and ins
by phoenix3200 1y ago
As best as I could understand, the hardware wasn't dead. It was "soft bricked" due to no fault of my own. And they wouldn't stand behind their product and instead insisted I upgrade to a newer and less capable product.
No, I wasn't expecting replacement hardware. I was expecting support for a product that they were still releasing software for.
- crazygringo 1y agoHow was it soft bricked? Is that a known thing, that everyone with that model, it stopped working? So you have good reason to believe that? And if it wouldn't even turn on, what kind of support were you expecting to receive? If a device that is out of warranty fails to turn on, there aren't many companies that are going to give it any support except to tell you to buy a new one.