3 ms·

Are you saying AI takes your order at Taco Bell drive through? If so, good thing to avoid.

• bitwize 1y ago
  It did but I think they're rolling that back now.
• znort_ 1y ago
  like a glance at the menu wasn't enough ... btw, i just now did glance at the menu online, i had no idea that this crap i wouldn't dare to call food (unless i were starving) is currently selling in spain. this is a tiny bit depressing but was actually to be expected, and i stand by my statement :-)
• mothballed 1y ago
  No, just to ask you if you're using the app. After you say no a human comes on the intercom. The human doesn't have to suffer the abuse of asking about the app, wouldn't surprise me if part of that is because it's set lots of people in a rage so they let them just vent to a computer. I have no idea what happens if you order through the app, maybe in that case it's 100% AI.
  • rolph 1y ago
    if ones tirade is of sufficient duration, [or volume] the human will hear at least part of it.
  • thomastjeffery 1y ago
    On the contrary, some Taco Bell locations are using an LLM for the entire order conversation. It's still a human that takes your card/cash, but they only state the price to be charged, and ask about hot sauce packets. I was so unsettled by the experience that I ended up not noticing the extra drink they handed me until I made it all the way home.