> What is interesting here is that Synology leadership is quite technical They probably used bad data to make the decision. They probably thought they had accu

> What is interesting here is that Synology leadership is quite technical They probably used bad data to make the decision. They probably thought they had accurate and high quality information that led them to believe nobody cared about this. My guess is they had some metric like "Only 0.0001% of customers use custom drives" or similar. They did the cost-benefit analysis of losing all those customers and a little bit of backlash and concluded it was worth it to force huge margins on vendor lock-in drives.