>especially Customer Support would step up and complain about such a decision As a life long customer support person I disagree. Customer support would 100% c

>especially Customer Support would step up and complain about such a decision As a life long customer support person I disagree. Customer support would 100% complain about this as they get to deal with pissed customers that have a completely good, decent manufacture drive that won't work and you are the anvil of which they will beat their hammer upon. R&D/Product are much more separated from the pissed customers. Support is the first group that gets beat by issues like this, followed by sales.