3 ms·
In a land of below-minimal customer support, minimal customer support becomes excellent.
by epistasis 1y ago
In a land of below-minimal customer support, minimal customer support becomes excellent.
- hedora 1y agoAlso, calling them is an exception path. If you take it into the store, they’re more likely to try fixing it first (often same day).
- alsetmusic 1y agoWhen you ship them a computer, that also gets repaired. They may replace enough components that it’s essentially new, but it’s a repair.