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The issue is cost. You're going to have to pay considerably more for a computer to have a human ready to help you with it.
by WalterBright 1y ago
The issue is cost. You're going to have to pay considerably more for a computer to have a human ready to help you with it.
- jacobgkau 1y agoHave computer prices gotten considerably cheaper since the days when companies had human support employees? Some components have gotten considerably more expensive, so it seems like they haven't, at least on average.
- 4fterd4rk 1y agoThe humans have gotten more expensive.
- queenkjuul 1y agoYou have data showing wage increases for it support staff?
- vondur 1y agoRelatively speaking yes. My Macintosh Quadra 605 was around $1000 in 1994 and was a low end model at the time. Today that $1000 would be around $2100 or so. I can get an entry level MacMini for $499.
- Joshkop 1y agoI don't think you can just compare one of the first personal computers with today's hardware. Price for innovation and corresponding hardware is just way higher then for established tech items Its like comparing apples vision pro to whatever cheap VR stuff we may get in the future which everyone uses then
- hedora 1y agoYeah; a better comparison would be with a current generation AI workstation. I’ll randomly go with Razer, since they look pretty and are shipping 5090’s with high-end AMD processors. $3-5K.
- domador 1y agoHow about giving less profit to the shareholders? How about making customer support legally mandated so companies don't have the "greedy shareholder" excuse?
- WalterBright 1y ago> How about giving less profit to the shareholders? Then the shareholders will sell their shares. > How about making customer support legally mandated Then you'll have to pay higher prices for the product. Every mandate put on a company costs money and so higher prices are the result.
- aperrien 1y agoThere is a range between less profit and no profit. As a shareholder, I'd rather have a functional society for all at the cost of a bit less profit, rather than being the richest in a world of ashes.
- WalterBright 1y agoAs a shareholder, you can invest in whatever corporation you like and vote your agenda.
- alsetmusic 1y agoYou really are on the side of letting companies steamroll customers throughout this thread. There's what's technically true, and there's the society most of us would prefer to inhabit. I want mine to be less extractive of profits by any means necessary.
- Intermernet 1y agoAustralia has very strong consumer protection laws but international companies still sell products here. They are forced to comply with the regulations and the prices are mostly comparable with other countries. Regulations work.